Fiona has been the Managing Director of STORM Training & Development since 1999 & draws on her years of Hotel Management experience & Learning & Development skills to work with organisations across the world delivering targeted, bespoke workshops that are dynamic, individual & interactive.

Her core skills are:

• Developing & delivering leadership programmes that develop & nurture the skills to ensure effective & successful management.

• Working across the business, delivering customer service programmes that bring the organisations’ values & service style to life.

• Supporting teams through new openings & rebrandings. From vision to service standards.

• One-to-one coaching & supporting key team members to deliver measurable goals & personal development.

• Facilitating team events & guiding management teams in business planning.

• Training department trainers & group trainers in the world of business.